How are the scales scored?

Some of the scales are scored via an Excel template, while others need to be hand scored.  Instructions are included with each package.

If you are assessing couples and are looking for a product that is scored automatically and produces a ready-to-use report of their results, consider utilizing the full Prepare/Enrich assessment.

What are the validity and reliability levels of the scales?

All of our scales have high validity and reliability.  The exact levels vary by scale and can be found in the research articles provided with each scale package and on the website.

If I’ve purchased a scale, can I use it for multiple projects?

You will only receive one permission letter per scale purchase, which allows you to use the scale for one project. If you’d like to use the scale for another project, we would recommend purchasing (permission to use) the scale again.

Can I buy a scale and allow my whole team to use it for the same project?

Yes, as long as they are all working on the same project.

What is an abstract and do I need one?

An abstract is a summary of your research or what you plan to research. In order to provide you with a permission letter, you’ll need to purchase the scale and submit the abstract form. Our Customer Experience team will send you the form if it’s not received with your order.

It does not need to be the final abstract, but enough information so that we can understand your project and how you’ll be using the scale.

What languages are available?

We have many different languages available for our current research products – over 30 translations!  Reach out to our Customer Experience team to find out if a scale is available in a certain language.

Can I create a translation of the scale that I want to use?

Most likely, our scales have already been translated into your specified language.  Reach out to our Customer Experience team to find out if we have it available!

How do I purchase a research scale?

To purchase a research scale, fill out the order form and submit it to

We’ll process your order and email you a link to download the materials.

How do I pay for the scales?

Credit card or PayPal is accepted.

I don’t have PayPal or PayPal is not allowed in my country. What should I do?

Please contact our Customer Experience team to learn about other payment options.

Are there any discounts? If I am a student, can I get the scale for free?

Unfortunately, we cannot give our scales away for free.  However, we do offer a discount for Master’s and Doctoral students.  Please check our order forms for the specific prices and discounts we offer.

Can I buy scales if I am an undergraduate student?

If you are an undergraduate student, please have your professor purchase the scale for you.

What scales do you sell?

We sell many highly validated and reliable scales to meet your research needs. For more details on each scale, visit the FACES IV or Other Scales page.

Current scales that assess families:

  2. Family Communication
  3. Family Satisfaction

Current scales that assess couples:

  1. Three Couple Scales (Satisfaction, Communication, Conflict Resolution)
  2. Couple Satisfaction

Current scales for clinicians:

  1. Clinical Rating Scale
What comes in the scale package?

Scales packages typically include an overview of the scale, validation studies, questionnaire, and scoring instructions.